What Does It Mean if Your Credit File Is “Confused” or “Mixed”?

Pinterest - Mixed Credit FileDid you know that sometimes credit reports can become “mixed” or “confused”? This situation is rare, but it is good to be aware of nonetheless. In a recent Credit Countdown video, credit expert John Ulzheimer explained what these terms mean. Plus, he also describes some other types of rare credit file issues.

Keep reading for more on mixed files and watch the video version at the end of this article.

What Is a Mixed Credit File?

A mixed credit file erroneously contains information from more than one consumer within the file. This is due to a mistake at the credit reporting agency where the matching logic software that is used to match a consumer’s information to their credit file ends up matching the wrong consumer’s information with someone else’s credit file.

If you have a mixed credit file, that means you have someone else’s data in your file that should not be there, whether the information is good or bad. Of course, it can be especially problematic if the incorrect information is derogatory.

The good news is that mixed credit files are extremely uncommon. On the rare occasions when mixed files do occur, it is often between two people who have the same names and addresses and possibly similar Social Security numbers, as may be the case with family members who share a name and live at the same address.

Mixed credit files are also sometimes referred to as “confused” files because the credit reporting system has confused one consumer with another.

What Is a Duplicate Credit File?

A duplicate file simply means that there are multiple credit reports in your name at the credit reporting agency. According to John, having duplicate credit files can be an issue if one of the files generates a credit score that is lower than the others.

Professionals in the credit industry may refer to instances of duplicate files as “dupes” for short.

While duplicate files may occasionally cause problems, the credit reporting agencies have ways to resolve the issue by merging the dupes.

Mixed credit files computer screen

Mixed files occur when the credit reporting system’s matching logic incorrectly attaches one consumer’s information to a different consumer’s credit file.

What Is a Fragmented Credit File?

Another type of inaccurate credit file is known as a fragmented file or a “frag.”

Fragmented files lack some of the information that is supposed to be on your credit report, so only a fragment of your credit file is present.

Missing information on your credit file can, of course, prevent your credit score from being as high as it should be, since you might be lacking important credit history, or it may be otherwise not fully representative of your full credit profile.

Conclusions

Mixed files, duplicate files, and fragmented files are all cases in which your credit report may be inaccurate. It should be stressed that these situations occur very rarely, so they will most likely not apply to you. However, if you find yourself dealing with one of these file types, contact the credit reporting agency so that they can resolve the issue for you.

 

Head to our Knowledge Center for more articles like this, or visit our YouTube channel to see more videos on tradelines and credit!

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#AskanExpert: Should I Apply for an Apartment or a Credit Card First?

Q. I am planning to apply for a new apartment soon and my credit score is 678 from Equifax and 608 from Transunion. What do most rental companies require to get approved? This is a low-income property.

I also want to get a new credit card for someone with low income and no annual fee. Are there any credit cards that will give me a card with my current credit scores? Also, should I wait to get a credit card after the apartment complex does their credit check or should I get a credit card first?

Dear Reader,

Each rental company will look at your credit report differently. Ultimately, they want to know if they can trust you to pay them on time every month. Because your credit score is considered fair, you may end up needing to have a bigger deposit to secure an apartment.

Having only fair credit can make it difficult to get a credit card with a decent interest rate. However, you can look for a secure credit card. These cards work like regular cards, but they are secured by a deposit you make. Secured cards provide a great way for people with no credit or with a low score the opportunity to improve their scores and their credibility.

Be sure to do your homework and compare several secured credit cards. Look for one that meets your needs–in this case, one that does not have an annual fee. Another option for improving your credit would be to check out Experian Boost. It uses your phone and utility bill payments to “boost” your score if you have been paying those regularly and on-time.

Now, whether you should wait to get your card after the apartment company reviews your credit, I think you should. Whenever you ask for new credit, even for a secured credit card, a hard inquiry is generated on your report, and it lowers your credit score. So, it’s best to have the highest possible score to get your apartment.

After that, apply for the card and use it strategically, always paying on time and only using up to 30% of your available credit or less. If you need additional guidance, feel free to contact an NFCC-certified credit counselor from a local nonprofit near you. They are ready to help and can provide more personalized recommendations for improving your credit. Good luck!

Sincerely, 

Bruce McClary, Vice President of Communications

Bruce McClary is the Vice President of Communications for the National Foundation for Credit Counseling® (NFCC®). Based in Washington, D.C., he provides marketing and media relations support for the NFCC and its member agencies serving all 50 states and Puerto Rico. Bruce is considered a subject matter expert and interfaces with the national media, serving as a primary representative for the organization. He has been a featured financial expert for the nation’s top news outlets, including USA Today, MSNBC, NBC News, The New York Times, the Wall Street Journal, CNN, MarketWatch, Fox Business, and hundreds of local media outlets from coast to coast.

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